MOBELLI IS COMMITTED TO PROTECTING YOUR PRIVACY
1.2 By using the www.mobelli.co.za website (‘website’), you agree to the terms of this policy and agree that we may collect and use your personal information in accordance with this policy. Should you not agree to this policy, you must refrain from using the website immediately and not use or access the website in the future.
2. PERSONAL INFORMATION
2.1 For the purpose of this policy, personal information means any information by which you may be personally identified and includes without limitation your name, surname, email address, password, postal address, phone number, city, payment details, product data and details, product preference, Facebook details and Twitter details.
3. TYPE OF INFORMATION COLLECTED
3.1 Mobelli will collect personal information from users who wish to make use of the website and/or its services.
3.2 In addition to the above we may also collect information that doesn’t identify you personally. This may be information relating to the URL via which you entered the website, a URL of a website you clicked on upon leaving our site, your IP address or information about how you use your browser.
4. HOW WE USE THE PERSONAL INFORMATION
4.1 Mobelli will collect and use personal information and non-identifying information from you in order to:
4.1.1 Register individual users, manage their accounts and provide efficient customer service to them;
4.1.2 Ensure that we offer appropriate deals to our customers based on their preferences and interests.
4.1.3 Send emails/newsletters advertising our special offers and latest news;
4.1.4 Send promotional emails that may be of interest to consumers based on the information provided;
4.1.5 Help safeguard consumers against online and/or credit card fraud;
4.1.6 Access control of password protected areas.
4.2 The information we collect may also be used to analyse user behaviour on the website, for example to analyse which content is viewed most frequently, which content is not viewed often, and how much time users spend on the website and specific pages thereof.
5.1 To collect and analyse the data referred to in clause 4.2, we make use of analytics programs offered by third party providers. In order to collect information, these programs leave cookies on users’ computers – that is, text files or pieces of information that may be stored in your computer’s hard disk drive when you visit our website that enable the collection and analysis of online user behaviour.
5.2 By examining this information, we are able to improve our services and provide the most appropriate deals and products to our customers. It further ensures that we always provide the best possible service to our customers.
5.4 Cookies cannot and will not be used to capture an e-mail address, obtain information from the hard drive or gain confidential or sensitive information about you. Furthermore, cookies are unable to be read by websites other than the one that sets the cookie.
6. ACCESSING YOUR PERSONAL INFORMATION
6.1 You may request access to your personal information stored in Mobelli’s database.
6.2 Furthermore, consumers may demand that this data be removed, provided that removal will not be in conflict with existing legislation regarding online data storage.
6.3 In order to access your personal information, please email a written request to [email protected]
, and include certified proof of identity.
7. DISCLAIMER AND DISCLOSURES
7.1 Mobelli will not sell, rent or otherwise distribute your personal information to third parties, except as provided for in this policy.
7.2 Mobelli and its authorised employees/representatives or third party contractors will access and use this information provided it falls within the scope and ambit of the authorised employees/representatives or third party contractors’ employment or contract with Mobelli. Please note that this excludes situations in which disclosure is required by collection companies.
7.3 Mobelli will disclose certain personal information when a consumer purchases a deal from Mobelli, and the relevant service provider requires the consumer’s details in order to validate the coupon. In such a case, the consumer’s name, email address and phone number, and any other relevant details, will be given to the service provider.
7.4 Mobelli will disclose personal details if required by law or in terms of a court order, or if in Mobelli’s discretion required to protect the Mobelli service.
7.5 Mobelli does not intentionally obtain personal information from people under the age of 18.
7.6 Mobelli may assign its rights to the information to a third party, but will notify you in the event of this taking place. Should you have concerns or objections about the third party to which Mobelli intends to assign the rights, you may request that your account be deleted.
8.1 Mobelli applies advanced security technology to safeguard your personal information from wrongful use. Only authorised Mobelli personnel have access to your information.
9. LIMITATION OF LIABILITY
9.1 Mobelli will take all reasonable steps to safeguard the integrity of your personal information and the consumer’s right to privacy. Subject to all applicable law. Mobelli cannot accept any liability for unauthorised or unlawful disclosure of your personal information, including disclosure made by third parties who are not controlled by Mobelli.
10.1 Any unauthorised use of Mobelli’s information systems may constitute a violation of law, including the Electronic Communications and Transactions Act 25 of 2002, which may lead to civil or criminal action against you.
11. AMENDMENTS TO THIS POLICY
11.1 This policy may be amended at any time, in part or in whole, at the sole discretion of Mobelli. It is therefore recommended that you review it periodically, Continuing use of the website following changes to the policy will be considered acceptance of the changes. Any amendments will be posted on the website and will only apply to activities taking place subsequent to the amendments.
11.2 Please note that this policy forms part of the Terms & Conditions of using the website, and any changes made to it will be effective immediately upon publication of the changes on the website.
12. CONTACT US
12.1 Should you have any queries or concerns about this Policy, please contact us on [email protected]
E&OE (Errors and Omissions Excepted)